Frequently Asked Questions about Invitt

"There are no foolish questions and no one becomes a fool until they have stopped asking questions."

Unknown Source

Is it safe to let others see my screen?

Invitt has two levels concerning access to your screen.

1. "Show screen" will let your correspondent person see your screen, analogous to having a person beside you viewing your screen.

2. "Share mouse and keyboard" will let your correspondent use his mouse and keyboard to access your screen, analogous to let a person beside you use your mouse and keyboard.

Your correspondent will only see what you see on your screen, as if he were standing beside you. This means you should not open windows with private information!

Regarding access safety for your machine, Invitt use a two step security mechanism to retain safety. The first step is to shut down the screen-grabber at all times except when you are actively inviting somebody to your screen. This means nobody can use Invitt to "hook on" to your computer as long as you're not actively inviting somebody.

The second step is throwaway passwords and computer hiding by tunneling. Access to the screen-grabber part is restricted by password, and Invitt use a randomly generated 20 character password for each invite. In addition it's not possible to access your computer directly, but only through a tunnel created between your computer and our server.

By choosing "Shut down connection" Invitt will shut down the tunnel and the screen-grabber. The link provided to your correspondent is then impossible to use.

My antivirus program claims UltraVNC is a back door, and is a part of the Invitt program. Why?

UntraVNC is the screen-grabber used by Invitt, and the copy of UltraVNC is only used by Invitt when you invite somebody to your screen. To verify this, go to the command prompt and use the command "netstat" to see what happens. You can also read about it in the previous question.

Which version of Java do I need to use Invitt and where can I find it?

Invitt on the sender side requires version 1.4.2 or newer. This is installed automatically with Invitt. You can also download it manually from www.java.com.

Which version of Java is required for my correspondent to see my screen, and where can I find it?

Your correspondent's computer needs JVM 1.1.4 or newer as included in Windows since Windows 95. Microsoft JVM has security issues and other limitations and is removed from Windows from Windows XP service pack 2. As an alternative use the latest version of Java which can be found at www.java.com. If this is too space consuming for you (350MB), a smaller version (1.3.x) can be found at Sun's developer pages java.sun.com . If this sounds difficult, download a trial version of Invitt and necessary java installations is done automatically in the process.

How can I know that the person at the other end has received my email?

You will receive a copy of the email if sending was successful. Remember that some email systems require some time to deliver the email, up to 5 minutes is not unusual.

How can the receiving person check if his computer has necessary features to show my screen?

Tell your correspondent to go to http://prod1.invitt.no/test to run a test to find out. If the test applet comes up with a green background, your correspondent is able to make use of an Invitt from you. A red background indicate a problem.

I send an invitation with Invitt, but my screen can not be seen at the remote computer. What is wrong?

1. Your correspondent is behind a firewall blocking Java applets. He must ask his system administrator to allow applet downloading.

2. Your correspondent has no Java Virtual Machine (JVM) installed. Download and install from Sun - http://java.sun.com.

3. If your correspondent is behind a HTTP-proxy/firewall, then Java version 1.2 or newer is required to allow for proxy traversal. Download and install from Sun - http://java.sun.com.

4. Your correspondent's browser is not configured to run Java applets. How to do this is specific to each type of browser, look for help in the browser help manual. Installation of the latest version of Java may do this configuration automatically. Download and install from Sun - http://java.sun.com.

5. Your correspondent has a popup blocker preventing Java Applets to open a separate window. The Popup blocker must be configured to accept Java Applets from Invitt.

Is there a Linux/Mac version available?

Currently only Windows users are able to share their screen with others, we're sorry to say. Technically it's no problem, but as of yet very few have requested support for other platforms. Mild pressure from Linux and Mac enthusiasts to post@invitt.com may be helpful if you want such a version.

How do I renew my license?

If Invitt says that your license has expired, you have to register for a new trial period or buy a new license. Please stop the old version of Invitt before installing. The new version will overwrite your old license, and you can continue using Invitt like before. You can update you license from Invitt if you click on the About Invitt button within the application.

Can I use Skype or other communication programs in an Invitt session?

Of course! Combine Invitt with phone, Skype, MSN Messenger, Webcam, IRC and whatnot! Invitt enriches communication and collaboration with others over the Internet, combine it with whatever program you fancy.

Why do I have to bother about Java in the first place?

Java is an application platform developed by Sun Microsystems. When we made Invitt, we chose to use Java because we had plans to support both Linux and Macintosh, and Java makes such multiplatform applications much easier to make. Since we haven't got much response from users of either platform, we're temporarily focusing on Invitt for Windows only.

Java is used by many programs and in many forms. Web browsers use plugins like Flash and Java to support video and small programs on a web page for instance.

I can’t find an answer for my Invitt question.

Please send your question to post@invitt.com and we will answer your question as soon as possible, or use the live chat function.

How can I buy or download Invitt?

Order Invitt and will send you your licenses together with an Invoice and you can pay by bank transfer.

Dont hesitate to contact us if you have any questions.

Invitt LE

- "100% CLEAN" AWARD

Invitt was tested by the Softpedia labs on:

19 September 2006

by Alex Frigioiu

"Softpedia guarantees that Invitt LE is 100% CLEAN, which means it does not contain any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

This software product was tested thoroughly and was found absolutely clean, therefore it can be installed with no concern by any computer user."

We respect your privacy and our own reputation so much that we will not send you any advertisement from other companies or send you lots and lots of emails.

We will only use the information you leave behind to serve you.

Thanks Invitt!

"Two days ago I got a good contract with only help from demonstrating my product using Invitt.

So, THANK YOU INVITT! Saved me 8-9 hours in a car and traveling costs"

... sales and marketing

Invitt on PC Worlds list of essential

software for your home office.

read...

Saving a lot of

time and money

"Our drawings are made in AutoCad and not all of our clients can see our designs on their computer. Through an Invitt session we can discuss the technical drawings together with the client, reducing the need and the time for travelling. We are saving a lot of time and money on this".

... engineering and construction